Responsible Gaming at borojit
Play Smart. Stay in Control.

1 Our Commitment to Responsible Gaming

borojit believes that gambling should always be a source of entertainment — never a source of financial hardship, stress, or harm. As Bangladesh's premier online betting and casino platform, we take our duty of care to players seriously, and our responsible gaming programme reflects that commitment in practical, accessible tools and policies.

We recognise that a small number of players may develop problematic gambling behaviour at some point in their lives. This is a reality across all gambling markets, including Bangladesh, and it is not something we ignore or minimise. Our approach is proactive: we invest in player protection tools, train our support staff to recognise warning signs, and work to ensure that every player has easy access to the information and assistance they need.

Responsible gaming at borojit is built on four core principles:

• Prevention: Robust age verification, clear information about gambling risks, and tools that help players set boundaries before problems develop.
• Intervention: Automated monitoring systems that flag potentially problematic patterns, and a trained support team ready to engage sensitively with at-risk players.
• Protection: Self-exclusion, deposit limits, and time-out features that give players meaningful control over their gambling activity.
• Support: 24/7 access to confidential assistance and signposting to trusted external resources for players who need professional help.

2 Age Restriction — 18+ Only

borojit operates a strict minimum age policy. Players must be 18 years of age or older to register an account, make a deposit, place a bet, or play any casino game on the platform. This policy applies to all players without exception, regardless of the game type, the amount wagered, or the payment method used.

How We Verify Age

Age verification takes place at two stages of the player journey:

1. At Registration You are required to declare your date of birth during the account creation process. Players who declare a date of birth indicating they are under 18 are prevented from completing registration.
2. KYC Verification Before Withdrawal Before any withdrawal is processed, every account must pass our Know Your Customer (KYC) check, which requires submission of a government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — confirming your full name, photograph, and date of birth.
3. Triggered Verification In addition to the standard withdrawal KYC, our risk team may request identity verification at any point if an account's activity triggers our age-risk monitoring criteria. In such cases, the account is temporarily restricted until verification is completed satisfactorily.

Displaying the 18+ Standard

The 18+ age requirement is displayed prominently across the borojit platform — including on the registration page, the footer of every page, and within all promotional communications. We believe that clear, consistent display of the age restriction is a fundamental responsibility of any gambling operator.

3 Deposit Limits

One of the most effective tools for maintaining control over your gambling expenditure is setting a deposit limit on your account. borojit allows every player to set a personalised cap on the total amount they can deposit over a defined period. Deposit limits are free to set, take effect immediately when reduced, and are easily accessible from within your account settings.

How Limit Changes Work

borojit applies a deliberate asymmetry to limit changes — a design choice specifically intended to protect players from impulsive decisions during a losing session:

• Decreasing a limit: Takes effect immediately. If you reduce your weekly limit from ৳10,000 to ৳5,000, the new lower cap applies within seconds of confirmation.
• Increasing a limit: Subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This delay gives you time to reflect before a larger budget takes effect.
• Removing a limit entirely: Treated the same as an increase — the 7-day cooling-off period applies.

4 Time-Out & Cooling-Off Periods

A time-out is a short, temporary break from gambling activity on borojit. It is designed for players who feel they need a pause — perhaps after a frustrating session, during a stressful period in their personal life, or simply as a healthy reset — without committing to a full self-exclusion.

Available Time-Out Durations

Players may select from the following time-out periods, all of which can be activated instantly from within the account settings:

• 24 Hours — A brief overnight break. The account is fully restored the following day.
• 48 Hours — A weekend pause or short mid-week break.
• 7 Days — A full week away from the platform. Commonly used during exam periods, work deadlines, or family commitments.

What Happens During a Time-Out

While a time-out is active on your borojit account:

• You cannot log in to the platform, place bets, or play casino games.
• You cannot make deposits.
• All marketing and promotional communications from borojit are paused for the duration of the time-out.
• Your account balance, bonus history, and account data are preserved and will be available when the time-out expires.
• Withdrawals of existing balances remain accessible — contact our support team if you need to process a withdrawal during a time-out.

Session Time Reminders

Separate from the time-out feature, borojit also offers session duration reminders. You can configure your account to display a notification after every 30, 60, or 120 minutes of continuous play. The notification shows you how long you have been playing and your net win/loss for the session, giving you a clear, factual picture of your activity without interrupting gameplay unless you choose to act on it.

5 Self-Exclusion

Self-exclusion is a formal, binding commitment not to gamble on borojit for a specified period. It is the most powerful responsible gaming tool available on the platform and is intended for players who believe their gambling has become, or is at risk of becoming, a problem. Self-exclusion is not a sign of weakness — it is a courageous and responsible decision, and borojit fully supports players who choose this path.

Self-Exclusion Periods

The following self-exclusion durations are available:

• 30 Days — A short-term exclusion for players who want a meaningful break while retaining the option to return relatively soon.
• 90 Days — A three-month exclusion period that provides significant distance from gambling while remaining time-limited.
• 6 Months — A half-year exclusion, suitable for players dealing with a significant personal challenge or financial difficulty.
• 1 Year — A full-year exclusion. At the end of the period, the account remains inactive until the player contacts support and explicitly requests reactivation.
• Permanent Exclusion — A lifetime ban from borojit. Once activated, permanent exclusion cannot be reversed under any circumstances.

How to Activate Self-Exclusion

1. Contact Support Reach out to the borojit support team via live chat from within your account or by emailing support@borojit. State clearly that you wish to self-exclude and specify your preferred duration.
2. Identity Confirmation To protect your account, we will verify your identity before activating self-exclusion. This typically involves confirming your registered email address and account username.
3. Immediate Activation Self-exclusion is activated within one hour of your confirmed request. You will receive an email confirmation. Your account is deactivated, and all marketing communications cease immediately.
4. Pending Balance Withdrawal Any balance remaining in your account at the time of self-exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, etc.) within the standard processing timeframe.

6 Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often not immediately obvious — even to the person experiencing it. Being able to recognise the early warning signs is a critical first step toward seeking help. The following behaviours may indicate that gambling has moved from recreational entertainment to a harmful pattern:

The Self-Assessment Checklist

If you are unsure whether your gambling habits are becoming problematic, work through the checklist below honestly. If you answer "yes" to three or more of these questions, we encourage you to contact our support team or consider activating a time-out or self-exclusion:

7 Protecting Minors

borojit takes the protection of children and young people from gambling harm extremely seriously. Beyond our own age verification processes, we encourage parents and guardians to take active steps to prevent minors from accessing gambling content — including the borojit platform — on shared or family devices.

Practical Steps for Parents and Guardians

• Never share your borojit login credentials with any other person, including children or younger family members. Your account is personal and should remain private.
• Lock your device when leaving it unattended. Use a PIN, password, fingerprint, or face recognition to prevent unauthorised access by minors.
• Use parental control software to block access to gambling websites on shared computers, tablets, and smartphones. Reputable filtering tools available in Bangladesh include built-in operating system parental controls (available on Android, iOS, Windows, and macOS) as well as third-party applications.
• Log out of your borojit account after every session, especially on shared or family devices. Do not allow browsers to save your password on devices accessible to children.
• Talk to your children about gambling honestly and age-appropriately. Explain that gambling is an adult activity, that outcomes are based on chance, and that it carries financial risk.

What to Do If You Suspect a Minor Has Accessed Your Account

If you have reason to believe that a person under 18 has accessed your borojit account or placed bets using your credentials, contact our support team immediately via live chat or at support@borojit. We will investigate the matter promptly, restrict any further access, and work with you to resolve the situation. Any winnings generated through underage access are subject to forfeiture under our Terms & Conditions.

8 Getting Help & Support

If you are concerned about your own gambling behaviour, or if someone close to you is struggling with gambling-related problems, help is available. You do not need to wait until a problem becomes severe before reaching out — early intervention consistently leads to better outcomes.

Contact borojit Support

Our responsible gaming support team is available 24 hours a day, 7 days a week. All conversations about gambling concerns are handled confidentially by trained staff. You can reach us in the following ways:

• Live Chat: Available directly within your borojit account after login. This is the fastest way to reach us and to request an immediate time-out or self-exclusion.
• Email: support@borojit — please include your registered account username in your message so we can locate your account quickly. Email is available 24/7, with responses typically within one hour.

Trusted External Resources

In addition to our own support services, borojit encourages players who need professional help to consult the following types of external resources. We recommend seeking assistance from qualified counsellors, therapists, or support groups who specialise in gambling addiction and related behavioural health issues:

• Gambling counselling services: Speak to a licensed mental health professional or counsellor who specialises in behavioural addictions. In Bangladesh, mental health services are available through government hospitals including the National Mental Health Institute (NIMH) in Dhaka, as well as private clinics in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal.
• National helplines: Bangladesh's Kaan Pete Roi (কান পেতে রই) operates a confidential emotional support helpline. Individuals experiencing distress related to gambling or financial pressure are encouraged to reach out for professional guidance.
• Financial counselling: If gambling has created financial difficulties, seeking advice from a certified financial counsellor or your bank — including Dutch-Bangla Bank, BRAC Bank, City Bank, or Islami Bank — can help you create a structured debt management or savings plan.
• Family support: Family members of people affected by problem gambling can benefit from dedicated support groups and family counselling services. Seeking help as a family unit often leads to stronger, more sustainable recovery outcomes.

Responsible Gaming Policy Review

borojit reviews and updates its responsible gaming policies on a regular basis to ensure they remain effective, relevant, and aligned with best practice in the online gambling industry. This page was last reviewed in January 2026. If you have feedback or suggestions regarding our responsible gaming programme, please contact us at support@borojit — we take all feedback seriously.